To win prizes, you need to build a streak of consecutive correct predictions—Fifteen offers two streak milestones: 10 and 15. Once you reach a streak of 10 correct predictions, you’ll have a choice:

• Claim your prize immediately and secure your reward.

• Go big for streak 15—continue predicting to win the ultimate prize.

Each prediction must be made before the match starts and within 72 hours of your last prediction to keep your streak active.

If you reach a streak milestone that qualifies for a prize:

1. You’ll receive a notification in the app.

2. You’ll need to submit verification details (such as name, phone number, passport ID, and address) within the app.

3. To ensure security, you will need to upload required copies of documents.

4. You’ll need to present original documents to match documents further to verify your identity.

5. Once verified, we will process the prize delivery.

Note: If you fail to complete verification, you may lose eligibility for the prize.

Getting started with Fifteen is easy!

1. Download the app and create an account.

2. Choose any football match you want and make your free prediction for match result before the game starts.

3. If your prediction is correct, your streak continues! Keep making correct consecutive predictions to build your streak and unlock rewards.

Yes — you can continue playing Fifteen while traveling internationally.

However, Fifteen is only officially supported in specific countries, and you can only receive prizes if you are a citizen or legal resident of an operating country.

The app may not be available for download or use in unsupported regions, so always check our [Terms & Conditions] to confirm prize eligibility and access rules before playing.

No! Fifteen is designed for everyone, even if you’re not a football expert.

• There’s no need to understand betting odds or statistics—just predict which team will win or if the match will end in a draw.

• It’s simple yet challenging, making it fun for both football fans and casual players.

You are predicting the full-time result of the match, which means the outcome after 90 minutes plus any stoppage time.

• Extra time and penalty shootouts do not count toward your prediction.

• You need to predict whether the home team will win, the away team will win, or if the match will end in a draw based on the result at the end of regular time.

No, you can only have one active prediction at a time. Once the match you predicted has ended, you can place a new prediction to continue your streak.

This ensures a fair and well-paced experience, preventing players from randomly selecting multiple outcomes.

The streak system is what makes Fifteen exciting:

1. Every time you predict correctly, your streak increases.

2. You must place your next prediction within 72 hours, or your streak resets.

3. If you reach a winning milestone, you qualify for a reward.

4. Your progress and statistics are tracked in the app, so you can see how close you are to your next prize.

IIf your prediction is wrong, your streak will reset to zero, but you have the optional choice to use one restore per streak cycle by purchasing coins in the store and using them to restore your streak. This is not mandatory—playing the game is completely free, and using the restore is entirely up to you.

To ensure fairness for all users, the restore option is limited to one time per streak cycle and is only available between streak 1 and 9.

However, if you make another wrong prediction after using the restore, your streak will reset to zero.

If your streak resets (either because you made another wrong prediction after restoring or you didn’t use a restore), you can start a new streak by making a fresh prediction.

If you don’t place your next prediction within 72 hours after your last match has ended, your streak will reset to zero.

To maintain your streak, make sure to check the app regularly and place your next prediction on time. You’ll also receive reminders to help you stay on track!

No, once you submit a prediction, it cannot be changed.

• This ensures fairness and transparency, as results are locked before a match starts.

• You’ll need to think strategically before making your choice!

If a match you predicted on is canceled or postponed, here’s what happens:

• Your prediction will be voided, meaning it won’t count as a win or a loss.

• You’ll be able to make a new prediction without penalty.

• We are continuously monitoring all possible situations and taking the necessary actions to ensure you have the best user experience.

Yes! Fifteen encourages players to invite friends.

• You can share your unique referral link with friends.

• If they sign up and start playing, you will earn in-game coins that you can use for restoring your streak after a wrong prediction.

• The referral system ensures a fun, competitive experience where you can compare streaks with your friends.

Fifteen has strict anti-cheating measures to ensure fairness:

• Players can only have one active prediction at a time.

• Suspicious accounts (e.g., duplicate accounts or bot activity) are monitored and flagged.

• Winners are verified before receiving prizes, ensuring that only legitimate players claim rewards.

Fifteen takes data privacy and security seriously:

• All personal information and document uploads are encrypted.

• Your identity verification details are only used for prize claims and legal compliance.

• Check out our [Privacy Policy] and [Terms of Service] to learn more about how we handle your data and ensure your security.

You can delete your account directly from within the app. Here’s how:

1. Open the app and go to Settings.

2. Scroll down and tap the Delete Account button.

3. A confirmation screen will appear asking you to enter your account password.

4. Enter your password and tap OK.

5. Your account will be permanently deleted.

Please note: This action is irreversible. Once your account is deleted, all your data will be permanently removed and cannot be recovered.

We're here to help! If you have any questions or need assistance, feel free to reach out.

• For technical support or prize-related inquiries, email us at contact@appfifteen.com—our team is happy to assist you!

• For privacy-related concerns, contact us at privacy@appfifteen.com, and we’ll ensure your data is handled with care.

We’re always working to provide you with the best experience, so don’t hesitate to get in touch!